Ninth Door Digital ("we," "us," "our") respects your privacy. This policy explains what information we collect through this website, why we collect it, and how you can control it.
When you submit a form on this site — including "Start a Project," the Growth Diagnostic, or a chat message to Ask the Lab — we collect the information you provide directly, which may include your name, company, email address, phone number, website, and details about your marketing goals.
We may also automatically collect standard technical information such as your IP address, browser type, device type, pages visited, and referral source, along with campaign attribution data (UTM parameters, click identifiers) if you arrived via a paid campaign.
We do not sell your personal information to third parties. We do not share your data with anyone outside our direct service providers (such as email or analytics tools) except as required by law.
This site may use cookies and similar technologies (such as Google Analytics, Google Tag Manager, or the Meta Pixel, where configured) to understand how visitors use the site and to measure the effectiveness of advertising campaigns. You can control cookies through your browser settings.
You can ask us at any time what information we hold about you, request that we correct it, or request that we delete it. To do so, contact us at digitalmarketinglab@gmail.com.
We retain enquiry and lead information for as long as reasonably necessary to respond to your enquiry or maintain a business relationship, after which it is deleted or anonymized.
We may update this policy from time to time. The "last updated" date at the top of this page reflects the most recent revision.
Questions about this policy can be sent to digitalmarketinglab@gmail.com.